1. Introduction

I am Fernando Hoyos, with VAT number BE0639.920.183 and operating online as Hoyos
Translation. I am a Brussels-based freelance conference interpreter and translator providing
language service solutions such as conference interpreting, translation and proofreading. Please
read carefully this page regarding your personal data, its treatment and your rights under
RegulationRegulation (EU) 2016/679, also known as General Data Protection Regulation (GDPR).

2. How and why we use your personal data

When contacting me, I may process your personal data (such as name, postal address, e-mail
address and VAT number) in order to issue quotes, invoices and contracts; and to provide, request
or prepare conference interpreting, translation or proofreading assignments and services. Said
data will be directly provided by the clients using the information provided for in the “Contact”
section of this website.

Your personal data will not be used for marketing purposes or be disclosed to third parties.
However, contact information and other relevant information (such as e-mail address, telephone
number or meeting documents) might be disclosed with your consent to third parties to facilitate
the communication and preparation before, during and immediately after assignments involving
more than one conference interpreter or translator. Said information however would only be
disclosed to said professional conference interpreters or translators directly taking part in the
assignment and bound by the strictest confidentiality.

Your contact information may also be used to inform you about my availability to take on new
assignments or to notify of any absence (out of office).

The data provided for the issuing of invoices may be accessed for administrative purposes by other
parties, including fiscal services.

3. Retaining, modifying, deleting and storing of personal data

You may contact me at any time to have your personal data modified should you consider it
necessary. The personal data that I process for any purpose shall not be kept for longer than it is
necessary.

Notwithstanding the above, I may retain your personal data where necessary for compliance with
any legal or fiscal obligations to which I am subject.

Any personal data will be stored on a password-protected external hard-drive accessed only via a
password-protected notebook.

4. Your rights

Here is a summary of the rights that you have the GDPR:
• the right to access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to object to processing;
• the right to data portability;
• the right to complain to a supervisory authority; and
• the right to withdraw consent.

For more information about your rights, please contact me or visit this website. Remember: you
can always contact me regarding any queries you may have regarding your personal data. You
may also lodge a complaint with the supervisory authority in Belgium (Autorité de protection des
données).

5. Changes to our policy

We may update this policy from time to time by publishing a new version on our website. You may
be notified of any major changes by email in due time.

6. About cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web
server to a web browser and is stored by the browser. The identifier is then sent back to the server
each time the browser requests a page from the server. This website works with WordPress, which
provides statistics on the use of this website by third parties. You can find more information on
cookies here and here.